VP Digital Business Solutions
2017 - Present (2 years)
Sprinklr provides the most complete integratable, collaborative, unified, customer experience management platform in the world by integrating software powers more than 4Bn social connections across 100+ countries, supporting more than 1,000 of Fortune’s top enterprise brands.
Lead market development, directly advising and partnering with Sprinklr’s top customers to execute and co-create their digital transformation journey.
Engage with customers in digital strategy formulation centered on identifying corporate wide priorities, execution approaches and governance metrics.
Africa Biosystems Limited
Non Executive Board Member
2006 - Present (13 years, 1 month)
Africa Biosystems Limited (ABL) is a distributor of state of the art life sciences equipment and consumables for Eastern African Markets. ABL works closely with leading Government, NGOs and Private sector institutions globally to enable the DNA revolution into Eastern Africa through food security, forensics, pharmaceuticals and research.
Principal Service Provider Transformation Group
2014 - 2017 (3 years)
Identified, assesses, designed, and drove the execution of major joint CEO-level business opportunities between Cisco, Service Provider and Media customers globally.
Led lighthouse customer engagements aligned to Cisco's key domains of Enterprise Business Services leveraging cloud and network function virtualization, Mobility, Internet of Things & Analytics (IoT) and Network Transformation
Led thought leadership and market sensing functions for Enterprise Journey to Adopt Virtual Managed Services.
Key activities spanned from strategy development to operations design, to financial investing to implementation and Go-To-Market execution.
Senior Manager Consulting Services- Emerging Markets
2013 - 2014 (11 months)
Business development for consulting services
Led a global consulting team to develop cloud strategies for emerging market service providers
Led smart city ideation and strategies for ICT Ministries in East Africa
Developed thought leadership for Wi-Fi offload economics for South Africa
2008 - 2012 (4 years)
Specialist in Emerging Market ICT strategy across Fixed, Mobile and Satellite technologies for multi-billion dollar global Telecom Operators:
Led 5-year strategic planning, business plan development and international partnerships
Led financial analysis, corporate finance and investment strategy
Developed market-facing turnaround strategies, and Go-To-Market execution
Implemented strategy from new company formation, CxO interviews and on-boarding, $100M+ budget approvals to M&A / Strategic partnership execution
Operating model design and implementation: organizational structure, processes, governance, decision rights