Last updated: Dec 7th, 2022
If you have a privacy concern, complaint or question, please reach out to us at firstname.lastname@example.org. If you reside in the EU, you may additionally have the right to lodge a privacy complaint with a Supervisory Authority pursuant to the terms of the European General Data Protection Regulation (“GDPR”) (Reg 2016/679).
- What Information Does OnFrontiers Collect From or About You, and How Is That Information Collected?
2.1 OnFrontiers collects Personal Information about you when you or your employer voluntarily provides it to us. We may also collect or verify information about you from publicly available resources.
2.2 When you register to use the OnFrontiers Platform, you create a personal profile, and/or authorize the delivery to OnFrontiers of all or part of a personal profile previously created by or about you. We collect and store your name, email address, phone number, and the password that you create at the time of registration with the OnFrontiers Platform, as well as other information that you provide or authorize. For example, if you register as an Expert on the Platform, we may also collect and store your business’ or organization’s name, address, phone number, and information regarding your employment history and professional expertise and experience. We may also collect and store additional information relevant to you providing or using services through the OnFrontiers Platform, such as information related to your interests, professional experience, communication preferences, billing location, and so on, as well as a photo. We also collect and store any changes or updates to information about you, of which you may notify us from time to time.
2.3 If you are registered as an Expert on the OnFrontiers Platform, we will collect Personal Information contained in your LinkedIn profile and other publicly available resources to confirm and update information contained in your OnFrontiers Expert Profile(s) on an ongoing basis.
2.4 Some Platform Users may choose to share only their name and contact information, for the purpose of receiving occasional communications from OnFrontiers about information that may be of interest to the Platform User. In such cases, we collect and store the information shared by the Platform User and use it exclusively for this purpose.
2.5 If you are an Expert who chooses to participate in a Knowledge Network, OnFrontiers may collect additional information about you which OnFrontiers is provided by the Knowledge Networkl’s Curator. Details of how a particular Curator may have collected information about you can be obtained by contacting that Curator directly. You can request contact details of any Curator by emailing OnFrontiers at email@example.com.
2.6 OnFrontiers may additionally collect information from you related to your use of the OnFrontiers Platform. For example, we may collect any information that you provide in the process of your performing or receiving services through the OnFrontiers Platform, and any message exchanges leading up to or resulting from such services. Your consultation sessions and message exchanges may be recorded and preserved by OnFrontiers for quality control purposes and for possible future internal use by OnFrontiers. Your consultation sessions and message exchanges may also be used by the Customer in accordance with the terms of your employment with Customer.
2.8 OnFrontiers may use device identifiers, metadata or other data collection techniques to collect data about your use of the OnFrontiers Platform. Collection of usage data, such as traffic and usage trends, allows us to understand how the OnFrontiers Platform is commonly used and improve the OnFrontiers Platform to better serve users. We combine this data with that of other users of the OnFrontiers Platform, so that it cannot reasonably be used to identify you individually.
- How Does OnFrontiers Use Information That We Collect From or About You?
3.1 OnFrontiers will only use information that we collect from or about you (a) to operate or improve the OnFrontiers Platform including, as relevant, the Marketplace and Knowledge Networks; (b) as a reasonably necessary to evaluate Experts for and connect them to consulting and employment opportunities, and Opportunity Calls, by or on behalf of OnFrontiers or another Curator; (c) to enable Experts to perform and Consumers to receive services through the OnFrontiers Platform; and (d) for legitimate internal business purposes or to secure and defend the legal rights of OnFrontiers or another Curator. For example, as relevant, information may be used:
- to Match Experts with Consumers
- to support Experts providing services through the OnFrontiers Platform
- to bill Consumers or process a payment
- to customize content that Experts or Consumers see through the OnFrontiers Platform
- to send Platform Users important information regarding OnFrontiers, such as changes to our agreements, policies or other terms of the agreement between us and such users
- to inform Platform Users of opportunities that we believe may be of interest to you
- for our internal business purposes, such as data analysis, audits, identifying usage trends and determining the effectiveness of promotional campaigns
- to meet legal requirements, such as complying with court orders, discovery requests, and other valid legal mechanisms, or to prosecute or defend a lawsuit
- to fulfill other legal, accounting, and security obligations related to operating our business
- to provide support and improve the OnFrontiers Platform
- for other legitimate purposes.
- With Whom Does OnFrontiers Share Your Personal Information and Other Information?
4.1 We share your personal information with your consent, and to complete any transaction or provide any service you have authorized.
4.2 If you have created an Expert Profile about yourself on the Platform, we share your personal information with Customers who may wish to consult with you. If your employer has created an Expert Profile about you, your personal information is made available to your Employer on the Platform.
4.3 OnFrontiers uses certain trusted third parties to help us operate the OnFrontiers Platform and conduct our business. Such third parties are contractually required to treat your information confidentially and to process it in a secure manner. A list of third-party service providers that OnFrontiers uses to provide services on the OnFrontiers Platform is available at onfrontiers.com/sub-processors.
4.5 When OnFrontiers collects information about you that does not personally identify you, we may share that data with third parties at any time. For example, we may share certain aggregated, anonymous, non-personal information, such as the number of experts in our OnFrontiers Platform who possess expertise or experience in a particular subject area. Such information does not identify you or any user of the OnFrontiers Platform individually.
- Data Security; Notice of Breach of Security
5.1 OnFrontiers utilizes technical, organizational, and contractual measures to safeguard the Personal Information and other data that OnFrontiers collects from or about you. However, no technology or practice can guarantee that data is 100% secure and OnFrontiers does not guarantee that information collected from or about you is or will be completely secure from misappropriation by hackers or from other dishonest or criminal activities of third parties, or in the event of a failure of computer hardware, software, or a telecommunications network.
5.2 OnFrontiers works hard to maintain the security of your information. However, if we ever do experience a security breach that materially affects you, we will notify you without undue delay, and will also let you know what information about you we believe was affected when we believe the breach occurred, and what steps we took or are taking to respond to the breach.
- Data Accuracy and Retention
6.1 We do our best to keep the data we maintain about you accurate and up to date, to the extent, you provide us updates or we otherwise become aware of any inaccuracy.
- Your Rights Related to Data Collected About You
7.1 You have choices when it comes to the data you share. You can exercise your rights by contacting OnFrontiers at firstname.lastname@example.org or using the tools we provide on the OnFrontiers Platform. Sometimes, your ability to access or control data about you will be limited as required or permitted by applicable law.
7.2 You have the right to review and modify any Personal Information that we collect from or about you, and to have the information deleted altogether. You also have the right to restrict what uses we make of your Personal Information, and to receive a copy of Personal Data we have collected about you, in a structured, commonly used, and machine-readable format.
7.3 If you ever wish to review your personal information, or to have your personal information updated, changed, deleted, or sent elsewhere, you may do so by contacting us at email@example.com.
7.4 OnFrontiers commits to resolve complaints about your privacy and our collection or use of your personal information. If you have any questions or concerns regarding our collection or use of your data, please contact us at firstname.lastname@example.org.
- Third-Party Websites and Applications
- Notice Regarding Knowledge Networks
9.1 If you are an expert who chooses to participate in a Knowledge Network on the OnFrontiers Platform, the Curator has access to, and can control and administer, your personal data, and OnFrontiers’ processing of your personal data in connection with the Collection may be governed by a contract between OnFrontiers and the Collection’s Curator. In such case, OnFrontiers will process your data to provide certain services to the Curator and you, and for OnFrontiers’ legitimate business purposes.
- We Operate in the United States
10.1 Our servers and offices are located in the United States, so your information will be processed and stored in the United States. If you are not located in the United States, this means that your information will be transferred outside your own country of domicile. We will not transfer your data to another country outside the United States (other than the country in which you are located), unless we notify you first.
- Children’s Privacy
11.1 OnFrontiers does not knowingly collect or maintain personal information from persons under 18 years of age, and no part of the OnFrontiers Platform is directed to persons under 18. If you are under 18 years of age, you are not authorized to use or access the OnFrontiers Platform at any time or in any manner. Parents have the right to review personal information collected from their child and also the right to have such information or any portion of it, deleted. To exercise these rights, or to request deletion of a child’s personal information or account, contact us at email@example.com.