Last Updated: Aug 15th, 2020
The OnFrontiers website (“Website”) provides an online introduction, booking and payment platform through which individuals with experience in a particular industry, sector or geographic region, who register as an expert on the Website (each, an “Expert”) offer consultation and other services (“Consultation”) to individuals and entities seeking information, who purchase Credits on the Website or otherwise contract with OnFrontiers (each, a “Client”).
1. Expert Bound by Expert Participation Agreement; Compliance Screening
1.1 Expert agrees that, by registering to become an Expert on the OnFrontiers Website, Expert agrees to the terms and conditions of this OnFrontiers Expert Participation Agreement with OnFrontiers, Inc., a Delaware corporation (“OnFrontiers”).
1.2 Expert acknowledges and agrees that the terms of this Expert Participation Agreement may change from time to time and that Expert will be bound by such changes as of their effective date. No changes or updates in terms will be retroactive. It is the responsibility of Expert to check back on the OnFrontiers website from time to time for updates to this policy. If Expert does not agree with any change in terms, Expert must immediately cease to provide Consultation and promptly notify OnFrontiers by emailing firstname.lastname@example.org.
1.3 Expert agrees that OnFrontiers may from time to time conduct compliance screening to verify information provided by Expert to OnFrontiers and to confirm Expert’s compliance with the terms of this agreement. As part of compliance screening, Expert acknowledges and agrees that OnFrontiers, itself or through a third party, may conduct background checks on Expert to confirm Expert’s professional and educational history, and other information provided by Expert to OnFrontiers. Expert authorizes OnFrontiers to conduct such compliance screening and to disclose such information about Expert (including personally identifiable information) as may be reasonably necessary in connection with the same. Where OnFrontiers determines, in its reasonable judgement, that Expert’s professional or educational history have been materially misrepresented, and that such misrepresentation has resulted in a Client terminating a Consultation, Expert shall forfeit all right to compensation hereunder in connection with such terminated Consultation.
Experts shall only be eligible to provide Consultations on the Website if you have successfully completed an OnFrontiers online compliance training within twelve (12) calendar months prior to the date of Consultation.
2. Covenants, Representations and Warranties
2.1 Expert will at all times comply with OnFrontiers Expert Consulting Guidelines in connection with Expert’s performance hereunder.
2.2 Expert represents and warrants that the entering into, and performance of, this Expert Participation Agreement by Expert shall not:
(a) Result in any conflict of interest or likely perceived conflict of interest on the part of Expert;
(b) Cause Expert to be in breach of any agreement with or legal obligation to any person or entity, including without limitation a present or past employer or client of Expert;
(c) Cause Expert to violate any duty or obligation of any kind to, or policy or code of conduct of, any person or entity, including without limitation a present or past employer or client of Expert;
(d) Result in the disclosure of any confidential or proprietary information;
(e) Violate any law, rule or regulation.
2.3 Expert shall decline, or immediately discontinue, to provide services to a Client which would, or in likelihood may, result in a violation of any of the conditions set forth in Section 2.2 above.
2.4 Expert (i) is not a government official or employee, or (ii) is a government official or employee but has disclosed such status to OnFrontiers in writing and received written consent from OnFrontiers to offer Expert services through the Website despite such status.
2.5 Expert has never been (i) convicted of or charged with any felony; (ii) the target or subject of any regulatory or enforcement proceeding; or (iii) excluded, suspended or otherwise not permitted to participate in U.S. government or state programs, including, without limitation, under the OFAC Specially Designated Nations list or the GSA Excluded Parties List System.
2.6 Should Expert’s status change with respect to any of the representations and warranties contained in this Section 2, Expert shall immediately cease to provide Services to any Client and notify OnFrontiers in writing, providing reasonable details as to the timing and nature of such status change.
2.7 Expert is solely responsible for the accuracy and completeness of the information that Expert provides to OnFrontiers (“Advisor Information”). Expert agrees to provide OnFrontiers and Clients only accurate and up-to-date biographical information about Expert, including without limitation, information regarding Expert’s employment history and any conflicts or restrictions on Expert’s ability to consult. Expert will promptly update OnFrontiers if any of Expert’s Advisor Information changes.
2.8 If Expert is a government official or employee, Expert shall disclose this fact to OnFrontiers in writing at the time Expert registers to become an Expert. If Expert becomes a government official or employee after the date of Expert’s registration as an Expert, Expert shall immediately notify OnFrontiers by emailing email@example.com of such change in status.
2.9 OnFrontiers makes no representation regarding the frequency or quality of consultation requests Experts may receive through the OnFrontiers Website.
2.10 Expert acknowledges and agrees that Expert’s Consultations with a Client may be recorded and preserved by OnFrontiers, and used by OnFrontiers for quality control, or for the purpose of creating transcriptions. Expert agrees that OnFrontiers may provide Clients copies of such recordings and transcriptions for Client’s internal use.
3. Consultation and Rates; OnFrontiers’ Right to Mark Up
3.2 At the time Expert applies to become an Expert, Expert shall set the hourly rates denominated in US Dollars, at which Expert shall provide Consultation (the “Expert Rate”). Expert may change the Expert Rate from time to time, by updating Expert’s settings on the OnFrontiers website.
3.3 OnFrontiers will pay Expert for Consultations performed by Expert, which are booked through the Website, and paid for, by a Client, based upon the duration of the Consultations performed, as follows:
- 0-15 minutes- 25% of Expert Rate;
- Time spent beyond the first 15 minutes will be calculated and paid as a pro rata portion of the Expert Rate, based on 5-minute increments.
- Expert may set, and from time to time change, the minimum fee the Expert will accept for a Consultation by updating Expert’s settings on the OnFrontiers website.
No “advance payments” are permitted.
Subject to Section 6 of this Expert Participation Agreement, all Consultations must be performed via the OnFrontiers Platform and Off-Platform Services will not be compensated.
Notwithstanding anything to the contrary otherwise contained herein, except in cases expressly approved by OnFrontiers in writing, government officials and employees may not earn fees for Consultation.
“IMPORTANT: Experts are advised that, to generate maximum Consultations for Experts, Expert profiles on the OnFrontiers Website are discoverable in a Google search. If you wish your Expert profile not to appear in Google searches, you must select this option either when creating your Expert profile or subsequently from your Expert dashboard. Please note that, once your Expert profile is discoverable by Google search, it may take up to four weeks for Google to implement any change making it non-discoverable.
3.4 In the event a booked Consultation is canceled by Client fewer than 24 hours prior to the scheduled start time, or Client is a “no show” for a booked Consultation, Expert shall be entitled to receive 25% of the fee that would have been payable to Expert had the booked Consultation taken place.
The expert shall not be entitled to compensation in the event that a booked Consultation is canceled by the Client at least 24 hours prior to the scheduled start time.
The Expert Rate payable by OnFrontiers for Consultation shall be the Expert Rate that was in effect at the time the booking for such Consultation is made by Client.
3.5 OnFrontiers will not compensate Experts for time expended by Expert on Consultation in excess of time which is booked by a Client through the Website and shall not compensate Experts for services performed by Expert “off-Platform”, unless otherwise agreed pursuant to Section 6 hereof.
3.6 OnFrontiers may charge Clients for Consultation booked through the Website at such rate in excess of the Expert Rate as OnFrontiers in its sole discretion shall determine (the “Client Rate”). OnFrontiers shall be entitled to retain the difference between the Expert Rate and the Client Rate, as compensation to OnFrontiers for making the Website available to Expert.
3.7 Expert shall not disclose the Expert Rate to any Client without the prior express written consent of OnFrontiers. This term shall survive termination of this agreement for any reason.
3.8 From time to time, OnFrontiers may introduce an expert to a Client for the express purpose of expert and Client discussing a potential hiring opportunity by Client of expert for Off-Platform employment (each such conversation an “Opportunity Call”). Only experts who have registered as an Expert in the OnFrontiers Marketplace will be eligible to participate in Opportunity Calls. Although Opportunity Calls take place using the OnFrontiers Platform, Experts are not entitled to compensation from OnFrontiers for participation in an Opportunity Call.
4. Payment to Expert
4.2 OnFrontiers will track amounts earned by Experts, in connection with services booked through the Website and performed by Expert.
4.3 For services performed by Expert on behalf of Clients that pre-pay OnFrontiers, within 24 hours after Expert services have been completed and accepted by Client, Expert’s payment for such services will be added to the balance due to Expert, as reflected in Expert’s OnFrontiers User account.
4.4 For services performed by Expert on behalf of Clients that post-pay OnFrontiers, within thirty (30) calendar days of the date on which OnFrontiers receives payment for such services from Client, Expert’s payment for such services will be added to the balance due to Expert, as reflected in Expert’s OnFrontiers User account.
4.5 Expert may request payment of amounts due at any time, by emailing firstname.lastname@example.org. Payment requests are processed within five (5) New York business days.
4.6 Once the payment request is processed, the Expert will receive an email with a link to the Paylution portal. On the Paylution portal, Experts can elect to receive funds via a virtual pre-paid card, wire transfer, or ACH. For the latter two methods, Expert must enter bank account details. Not all methods are available in all locations. Wire and ACH transfers involve transaction fees which vary by location of Expert’s bank. The expert may elect to be paid in non-USD currencies where available, otherwise Expert must be paid in USD. All fees for foreign exchange and bank transfers will be payable by Expert and deducted from the amount Expert is paid. After 90 days, paid but unclaimed balances on an Expert’s Hyperwallet Paylution account will incur a charge by Hyperwallet of $3 per month. Further information about how the Paylution portal works, and terms and conditions of use, are available on the Paylution portal website.
5. Client-Expert Engagement Agreement
5.1 If Expert accepts a booking made by a Client through the Website, Expert agrees that, as between Expert and Client, the terms applicable to the Consultation performed by Expert as a result of such booking shall be as set forth in OnFrontiers Client-Expert Engagement Agreement, unless Expert and Client otherwise agree in writing. If Expert does not wish the terms of the Client-Expert Engagement Agreement to apply to a particular booking, prior to accepting such booking Expert should contact OnFrontiers in writing at email@example.com to make alternative arrangements.
6.1 Expert Will Not Offer or Provide “Off-Website” Services. (a) Expert agrees that for a period of one (1) year following the date of introduction by OnFrontiers of Expert to a Client Expert will not: (i) directly or indirectly offer or provide, or attempt to offer or provide, services or information of any kind, to or on behalf of a Client or any third party that is related to or associated with Client, other than as may be booked and paid for through the Website; or (ii) respond to or accept from Client any offer or solicitation to perform Off-Platform Services, which offer or solicitation is the direct or indirect result of an introduction of Expert and Client that occurred via the OnFrontiers Website. (Services not booked and paid for through the Website are referred to herein as “Off-Platform Services”). (b) The parties agree that the prohibition against Off-Platform Services contained in Section 6.1(a) hereof shall not apply with respect to such Clients as are identified by OnFrontiers as “Enterprise Clients”. Clients which qualify as Enterprise Clients shall be identified as such on Expert’s Expert dashboard. In the event that Expert is unclear as to whether or not a given Client qualifies as an Enterprise Client, Expert shall contact OnFrontiers for confirmation by emailing hello@OnFrontiers.com. (c) The parties agree that the prohibition contained in Section 6.1(a) hereof shall not apply with respect to Clients with which Expert has a pre-existing contractual relationship pursuant to which Expert has provided consultation services to such Client prior to the consultation by Expert on the OnFrontiers Website.
6.2 In the event that Expert does provide Off-Platform Services in violation of this Section, Expert agrees to pay OnFrontiers a Circumvention Fee in the amount of USD $5,000, within fifteen (15) calendar days of Expert agreeing to perform such Off-Platform Services.
6.3 Notwithstanding anything to the contrary otherwise contained herein, nothing herein shall be construed to prevent Expert from providing Off-Platform Services where prior to commencing such services, Expert and the relevant Client obtain and enter into a written Consent to Off-Platform Services from OnFrontiers. OnFrontiers agrees to provide such Consent (i) where Expert is already subject to an existing contract to provide services to Client at the time of introduction of Expert and Client via the OnFrontiers Website; and (ii) otherwise as OnFrontiers may deem reasonable on a case by case basis. Consent to Off-Platform Services shall not be required in the case of Off-Platform Services provided to Enterprise Clients.
6.4 OnFrontiers acknowledges that, on rare occasions, internet connectivity issues may interrupt or prevent a Consultation taking place on the OnFrontiers Platform. Under such circumstances, the Consultation may take place by phone, and Expert shall be compensated hereunder provided that both Expert and Client confirm to OnFrontiers the date, method, and duration of such Off-Platform Consultation, and subject to other applicable terms and conditions of payment contained herein.
6.5 Section 6 shall survive the termination of the Expert Participation Agreement for any reason.
7. Relationship of OnFrontiers and Expert
OnFrontiers is providing Client-introduction and payment services to Experts. As such, OnFrontiers is acting as an independent contractor. Nothing herein shall be interpreted or construed as creating or establishing the relationship of employer and employee, agency, joint venture, or partnership between OnFrontiers and Expert.
8. Term and Termination of Expert Participation Agreement
8.1 This Expert Participation Agreement will commence on such date as OnFrontiers may confirm that Expert’s application to serve as an Expert has been accepted by OnFrontiers, and continue until terminated by either OnFrontiers or Expert, pursuant to the terms hereof.
8.2 OnFrontiers may terminate this agreement at any time, with or without notice to Expert.
8.3 Expert may terminate this Agreement upon seven (7) calendar days’ written notice to OnFrontiers, which notice shall be sent by email to firstname.lastname@example.org.
8.4 In the event of termination, OnFrontiers shall pay Expert pursuant to the terms hereof for services performed by Expert and accepted by Client prior to the date of termination.
9.1 Unless otherwise expressly agreed by a Client in writing, Expert shall not disclose to any party, other than OnFrontiers employees or approved Client Team Members: (i) the existence of any agreement between Expert and Client or the terms thereof, or (ii) the details of any information received by Expert from Client in the course of performing Services on behalf of Client, or (iii) the nature of the subject areas, issues or questions in connection with which Client seeks or sought Services from Expert.
9.2 This Section 9 shall survive termination of this agreement for any reason.
10.1 Expert agrees to indemnify OnFrontiers for any damages incurred by OnFrontiers arising out of or in connection with Expert’s breach of (i) applicable law; or (ii) any term or condition of this agreement.
10.2 Expert shall indemnify OnFrontiers for any taxes, excises, and other governmental charges (except taxes on or measured by the net income of OnFrontiers) that OnFrontiers may be required to pay with respect to the performance of this Agreement, except as may otherwise be provided by law.
11. Governing Law; Jurisdiction and Venue
11.1 This Expert Participation Agreement shall be governed by the laws of the State of New York, USA, without regard to the conflict of law provisions of any jurisdiction.
11.2 To the extent that any lawsuit is permitted under this Expert Participation Agreement, the Parties hereby expressly consent to the personal and exclusive jurisdiction and venue of the state and federal courts located in the State of New York, USA.